How this is achieved
Data generation and sharing
We collect indisputable data in real time which promotes true transparency in our partnerships with our clients and suppliers.
Supply chain management
Our emphasis is on ‘doing the right thing’ by everyone; we pay our supply chain fair rates to ensure quality and have controlled processes to encourage the best performance.
Performance and service quality
Our compliance levels are demonstrably better and more accurate, making sure we always raise quality but control costs. We empower our clients to get greater efficiency from their FM spend.
Training and skills through the Cloudfm Academy
We run training programmes from our state-of-the-art training facility, the Academy, which equip our staff and our suppliers to lead the way in FM. Our forward-thinking approach retains valuable talent and helps us grow our people.
Frequently Asked Questions
The question we get asked the most is whether we sell software. We don’t. The Cloudfm Group offers facilities management, service delivery and technical consultancy, all of which are powered by our unique system. This platform was designed by FM engineers specifically for the needs of clients and suppliers, and is the tool we use to guarantee clients complete visibility and control of their estate in real-time. It relies upon the expertise and experience of our technical support teams to deliver the industry-leading results our clients have come to expect.
To the right you will see other common questions, however these are only scratching the surface. To find out how we could support your business, please feel free to get in touch.
What kind of clients do you work with?
Our clients include some of the leading UK brands in retail and restaurants, and we also work in the commercial property, media and charity sectors. However, our experience and expertise translates across most industry sectors. Click to find out more.
Can I keep my supply chain?
Yes. Many of our clients joined us with a preexisting supply chain that we helped to make the easy transition to Cloudfm. Where clients need additional resource, we can augment their network with third party contractors who work across our client base. Click to find out more.
How will you manage my account?
The advanced tracking capability of our system leaves our people free to focus on analysis and solving critical issues that may arise. Clients are supported by a dedicated Account Manager and a technically trained helpdesk team, who verify jobs at source. We also have a team of technical specialists on staff, plus experts in finance and communication who support clients throughout our engagement.
While most FM companies claim to offer visibility and control, Cloudfm were able to demonstrate that their approach would deliver. We now have confidence in the integrity of our data and the efficiencies have freed up investment for our restaurants.Maintenance Manager, National Restaurant Chain
Cloudfm has supported me to work smarter – I can see exactly what’s happening and plan around that. It also enables me to report accurately on the current situation and see where the budget is going, so I can make better cost projections.Site FM Manager, National Retail Group
Cloudfm has helped us to manage our M&E contract much more effectively. There isn’t any other solution that would let us track what’s actually happening as we do now. We’ve seen particular improvements in PPM and contractors are much more proactive.Workplace Manager, Global Media Organisation
Get in Touch
Drop us a line at any time to see how we could support your business