Comparing the Traditional FM Models
In this Part 2 of the series we cover the research findings surrounding the different FM delivery options. As well as reflecting upon the approaches that buying organisations currently deploy, we also examine the advantages and disadvantages of each.
In Part 1 of this series we covered the research findings surrounding the identification and setting of priorities. As well as reflecting on how buying organisations currently rate the importance of each value dimension, we suggested some pertinent questions that can help to establish the starting point and begin to shape the scope of work required (click here to read).
Part 2 takes this a stage further, focusing on the various delivery models that are most commonly available to FMs, then analysing the strengths and weaknesses of each. We began by finding out which approach respondents currently used, and then used this information to make connections between the model and perceptions of quality, performance and efficiency.
Some clear trends emerged, with buying organisations demanding more from the standard models and questions arising about the future of particular approaches. Click here to read the full report.