A Different Approach
Cloudfm was launched in 2011 by a team of FM experts. Having experienced the limitations of conventional solutions, the founders believed that a new approach was required, one that challenges the status quo and validates its claims with tangible results. Cloudfm is that step change. We’ve demonstrated that you can have visibility, control and cost savings without compromise, and that genuine improvement comes from a combination of the right technology and people.
Jeff Dewing MBIFM
Co-founder of Cloudfm, Jeff thinks big to inspire others. He started his career as a refrigeration and air-conditioning engineer before serving as a board director for FM companies turning over in excess of £100 million. This grass roots experience has led to an innate understanding of the FM industry and all the ways in which it needs to be improved, something reflected in the ethos and practices of Cloudfm.
As CEO, Jeff has a relentless drive to bring excellence to this industry, championing the need for the best technology running alongside the most stringent processes and expert people.
His extensive operational knowledge, together with his expertise in designing and building IT database driven systems, underpins the practical application of the Cloudfm philosophy. He brings exceptional operational and management experience to the leadership team.
Group Operations Director
John has over 24 years’ experience in managing service delivery, with directorships as well as roles in project management and change consultancy, always with a strong person-centred approach.
In addition to acting for some of the leading FM companies, such as Vinci, Mitie, CBRE, SGP and ArcusFM, John’s former clients range across the retail, financial and hospitality sector including Sainsbury’s, Marks & Spencer, Tescos, HBOS, Barclays, TK Maxx, and Iceland.
John brings a wealth of knowledge and expertise to Cloudfm Group, being accountable for Operations, Supply Chain, Health and Safety, Talent Development and HR whilst also being responsible for the company’s strategic ownership of People and Culture. He has a passion for developing people through continuous learning as well as being dedicated to ensuring innovation is advanced in all areas of the business.
With a proven track record in client relationship management, service excellence, productivity improvement and large-scale multi-site projects, John is ideally placed to develop Cloudfm’s strategy for growth, whilst upholding the values that underpin our people and culture.
A trained accountant with a degree in Business and Finance, David has over 15 years’ finance and commercial experience, working for a number of global and highly regulated businesses. His achievements range from being responsible for P&L’s over £500million to the delivery of SAP across the US, Europe, Middle East and Africa.
David has a proven track record of working with clients to deliver efficiencies and support operational challenges with financial insight. Having built the commercial business function into a cornerstone of Cloudfm’s success, and an aspect of the service that is greatly valued by our clients, David is now responsible for the management, sustainability and growth of Cloudfm. David is passionate about being a strategic partner with both clients and suppliers and sees the opportunity of combining best in class technology with data as the cornerstone of achieving this.
Chief Risk Officer and Company Secretary
Chris draws on over three decades’ experience of risk management, governance, asset optimisation, organisational change and corporate services design and delivery in the fields of FM, real estate and infrastructure. Prior to joining Cloudfm, he held positions with British Gas, UKAEA and Deutsche Bank, including board directorships of a number of the bank’s UK subsidiary companies. He has also held several advisory board roles in the not for profit sector.
Chris has a degree in Experimental Psychology from the University of Oxford, and has studied Management at the London Business School and at Reading University. He is a Member of the Institute of Management Services and a Graduate Member of the British Psychological Society.
Group Director of Technical Consultancy
Co-founder of Cloudfm and Group Director of Technical Consultancy
Derrick has worked for several of the major FM management companies in varying roles, from site-based management to associate directorships of large client accounts and technical departments providing a turnover in excess of £21 million.
Derrick was trained in mechanical and electrical systems involving HVAC, building controls, hydraulics, desalination, electrical generation, sewage treatment, gas turbine and steam generation plant. His technical expertise, combined with a comprehensive knowledge of FM, is key to the success of our consultancy division.
Group Marketing and Communications Director
An award-winning marketer with over 19 years’ experience, Helen has worked both client and agency-side representing a wide variety of sectors – from NFP to professional services. Her achievements include designing and managing strategic campaigns for leading consumer and B2B brands, including Vaillant, Ideal Group, Poggenpohl, GE, Sara Lee, Sub Zero and Wolf.
Helen’s expertise in all forms of external and internal communications allow her to lead Cloudfm in new business and product development and expansion into new markets, while also maintaining a keen focus on change management and organisational culture.
Chief Information Officer
As well as being responsible for the management and development of Cloudfm’s industry-leading technology infrastructure, Steven is setting the strategic vision and leading research and development at Cloudfm’s sister company, Mindsett.
Building on 20 years of digital transformation and customer-centric design and innovation, including Head of Automation at Aviva, Steven has extensive expertise in areas such as automation, artificial intelligence, and digital transformation. His insight, experience and strategic vision keep Cloudfm at the cutting edge of technology in the FM sector.
Head of Finance
Kate trained and qualified as a Chartered Accountant in accountancy practice with a focus on corporate audit and advisory work. Since leaving practice in 2010 she has held a variety of finance management and project roles in the insurance, retail and facilities management sectors across a range of global and national organisations. Kate brings a depth of knowledge of financial reporting and compliance, along with her wide-ranging experience of business change within operational finance processes and controls to lead the Finance function to deliver an excellent service to the business and key financial insights to the Board and senior management.
Head of Commercial
A Chartered Accountant, with over 12 years of operational finance experience. Carrie has previously worked at large Retail companies, appraising investments, evaluating contract delivery and modelling the impact of market influences on business performance. At Cloudfm, Carrie is responsible for commercial agreements, sustaining strong client relationships with financial integrity, providing commercial insight to support operational challenge and the delivery of business growth strategy.
Operations Director (Integrated Services)
Duncan is experienced in operational leadership across multiple industries, previously working with organisations including Hiscox, AXA PPP Healthcare and Serco. He has proven experience in operational set-up and development, working within the outsourced sector as well as an understanding of customer journeys and multi-channel contact solutions in both B2B and B2C. Driving the development of the company’s Integrated services proposition, Duncan is improving the ease of working with Cloudfm and delivering best in class service, supporting the brand in changing the rules and establishing a robust platform for business growth both nationally and internationally.