A Different Approach
Cloudfm was launched in 2011 by a team of FM experts. Having experienced the limitations of conventional solutions, the founders believed that a new approach was required, one that challenges the status quo and validates its claims with tangible results. Cloudfm is that step change. We’ve demonstrated that you can have visibility, control and cost savings without compromise, and that genuine improvement comes from a combination of the right technology and people.
Jeff Dewing MBIFM
Jeff’s extensive operational knowledge, together with his expertise in designing and building IT database driven systems, underpins the practical application of the Cloudfm philosophy. He brings exceptional operational and management experience to the leadership team.
A qualified accountant with a degree in Business and Finance, David has over 15 years’ finance experience, working for a number of global and highly regulated businesses. His achievements include the delivery of SAP across the US, Europe, Middle East and Africa and responsibility for a P&L of £500 million.
David has a proven track record of working with clients to deliver efficiencies and support operational challenges with financial insight. He has built the commercial business function into a cornerstone of Cloudfm’s success, and an aspect of the service that is greatly valued by our clients.
Chief Risk Officer and Company Secretary
Chris has also held a number of advisory board positions in the NFP sector, including with the City Fringe Partnership, the East London Business Alliance, and the London Borough of Tower Hamlets. He’s also a former advisor to Energy Bank Ltd, an innovative renewable energy provider.
Group Operations Director
With a proven track record in client relationship management, service excellence, productivity improvement and contractor management, John is ideally placed to develop Cloudfm’s innovative managed and direct service delivery divisions.
Group Director of Technical Consultancy
Derrick was trained in mechanical and electrical systems involving HVAC, building controls, hydraulics, desalination, electrical generation, sewage treatment, gas turbine and steam generation plant. His technical expertise, combined with a comprehensive knowledge of FM, is key to the success of our consultancy division.
Group Marketing and Communications Director
An award-winning marketer with over 19 years’ experience, Helen has worked both client and agency-side representing a wide variety of sectors – from NFP to professional services. Her achievements include designing and managing strategic campaigns for leading consumer and B2B brands, including Vaillant, Ideal Group, Poggenpohl, GE, Sara Lee, Sub Zero and Wolf.
Helen’s expertise in all forms of external and internal communications allow her to lead Cloudfm in new business and product development and expansion into new markets, while also maintaining a keen focus on change management and organisational culture.
Chief Information Officer
Steven has an extensive track record of managing high-profile technology programmes, including in tech-focused sectors such as insurance and telecoms. Formerly Head of Automation at Aviva, and having held senior roles at innovative organisations such as BT and Willis Towers Watson, Steven has deep expertise in areas such as automation, artificial intelligence, and digital transformation. His insight, experience and strategic vision keep Cloudfm at the cutting edge of technology in the FM sector.
Head of Finance
Kate trained and qualified as a Chartered Accountant in accountancy practice with a focus on corporate audit and advisory work. Since leaving practice in 2010 she has held a variety of finance management and project roles in the insurance, retail and facilities management sectors across a range of global and national organisations. Kate brings a depth of knowledge of financial reporting and compliance, along with her wide-ranging experience of business change within operational finance processes and controls to lead the Finance function to deliver an excellent service to the business and key financial insights to the Board and senior management.
Head of Commercial
A Chartered Accountant, with over 12 years of operational finance experience. Carrie has previously worked at large Retail companies, appraising investments, evaluating contract delivery and modelling the impact of market influences on business performance. At Cloudfm, Carrie is responsible for commercial agreements, sustaining strong client relationships with financial integrity, providing commercial insight to support operational challenge and the delivery of business growth strategy.
Operations Director (Integrated Services)
Duncan is experienced in operational leadership across multiple industries, previously working with organisations including Hiscox, AXA PPP Healthcare and Serco. He has proven experience in operational set-up and development, working within the outsourced sector as well as an understanding of customer journeys and multi-channel contact solutions in both B2B and B2C. Driving the development of the company’s Integrated services proposition, Duncan is improving the ease of working with Cloudfm and delivering best in class service, supporting the brand in changing the rules and establishing a robust platform for business growth both nationally and internationally.