Cloudfm, one of the UK’s fastest-growing facilities management companies, has opened a new 9,000 sq ft hub in Newark-on-Trent as part of its strategy for growth and excellence. This new site brings Cloudfm’s current portfolio of buildings to five – with both a head office and operational premises in Colchester, and a soon-to-be-launched facility in Harlow, as well as offices in London.
Comprising offices for account and supply chain management, help desk, and compliance functions, as well as space for training and a base for service delivery, Cloudfm’s site at Newark will accommodate a proportion of the company’s planned growth. Around 40 jobs will be created at this location, likely to include Apprenticeships in administration and engineering.
“We see our new Newark site as an important step in our expansion, giving us a strategic hub that is also in the right place to give us access to talent pools in all our required skills,” said Jeff Dewing, CEO at Cloudfm Group. “It’s an exciting time for the company, with so many opportunities for our employees to further their careers, and for new staff to join us and discover their potential. It’s also a move that will enable us to raise our service delivery standards even further, so it’s a development that our clients will benefit from, too.”
Located close to the A1, which gives the advantage of excellent transport links for efficient UK-wide coverage, the Newark site also boasts a critical spares facility to augment the delivery of Cloudfm’s market-leading reactive maintenance services.
This rapid-response spares facility operates 24/7, 365 days a year, ensuring that the procurement of parts isn’t subject to delays in the evenings and at weekends, enabling engineers to effect the quickest turnaround on repairs, minimizing business downtime and the resulting lost revenue for Cloudfm’s clients.
The parts available for immediate delivery are always the right ones, since data from clients’ reactive maintenance records is used to highlight the spares most likely to be required, and informs procurement. This helps ensure both Cloudfm’s service delivery division and supply chain partners can offer a fast-fix solution every time.
“By using our own dedicated staff and our own network of vehicles – rather than relying upon a number of third parties to work together effectively – we’re able to control and streamline the process of critical spares delivery for optimum speed and efficiency,” explained John Cotton, Operations Director at Cloudfm Group. “This, combined with our data-driven stock list, means we can offer our clients the very best service, ensuring they can get back to trading as soon as possible after a reactive maintenance callout.”